OGXMY Privacy Policy

Effective Date: October 17, 2025

At OGXMY, we prioritize your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with applicable gaming regulations in Malaysia. By accessing or using OGXMY’s services, you agree to this policy. If you disagree, please stop using our services immediately.

1. Information We Collect

We collect both personal and non-personal information to provide a secure and fair gaming experience:

Personal Information: Name, phone number, identity verification details, and other info provided during account registration or support.
Account & Transaction Data: Deposits, withdrawals, betting history, game activity, wins/losses, and reward records.
Technical & Usage Data: IP address, device type, browser, operating system, time zone, pages visited, time spent on site, clicks, and gameplay behavior for analytics.
Cookies & Tracking: Cookies, pixels, or similar technologies to personalize content, improve site performance, and provide a secure gaming environment.

2. How We Use Your Information

Service Operation: Manage accounts, process deposits/withdrawals, ensure fair play, and provide customer support.
Security & Fraud Prevention: Detect, prevent, and respond to fraudulent activities, unauthorized access, or suspicious behavior.
Communication: Send updates, newsletters, promotions, or notifications, with your consent.
Legal Compliance: Fulfill requirements under Malaysian gaming and financial regulations, including anti-money laundering (AML) policies.
Analytics & Improvement: Optimize user experience, game performance, and website features using aggregated and anonymized data.

3. Sharing Your Information

We never sell your data. We may share information in these situations:

With Trusted Service Providers: Companies assisting in operations, payments, analytics, and marketing.
For Legal or Regulatory Compliance: As required by Malaysian law or government authorities.
During Business Transactions: If OGXMY undergoes merger, acquisition, or sale of assets.

4. Data Security

We implement strong technical and organizational measures to safeguard your data:

Encrypted communications (SSL/TLS)
Secure servers and firewalls
Access control policies and employee training
Regular security audits and monitoring

While we strive to protect your data, no system is completely risk-free. You acknowledge the inherent risks of online services.

5. Age Restriction & Children’s Privacy

OGXMY is strictly for users 18 years or older. We do not knowingly collect information from minors. If you believe a minor has submitted information, contact us immediately so we can remove it.

6. Responsible Gaming

We are committed to promoting responsible gambling:

Players must be 18+ and legally allowed to gamble in Malaysia.
Set deposit limits and self-exclusion options are available.
We provide resources and links to responsible gaming organizations.

7. Cookies & Tracking

Cookies and similar technologies are used to enhance your gaming experience, analyze trends, personalize content, and provide secure access. You can manage cookies in your browser settings, but disabling them may affect functionality.

8. Third-Party Links

OGXMY may link to external sites for promotions or support. We are not responsible for third-party privacy practices or content. Users are advised to read those privacy policies.

9. User Rights

Access & Update: View and edit personal information via your account or support.
Deletion: Request account closure and removal of personal data, where permitted by law.
Processing Limitations: Restrict or object to certain data usage, including marketing communications.

10. Marketing & Promotions

If you opt-in, we may send you promotions, game updates, or rewards. You can unsubscribe at any time through your account or by contacting support.

11. International Users

Your data may be processed in Malaysia or other countries. By using OGXMY services, you consent to such data transfer in compliance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy. All updates will include the effective date and will be posted here. Users are encouraged to review it regularly.

13. Contact Us

For questions, concerns, or privacy requests, contact our support team:

Company: OGXMY
WhatsApp: 60106673565
Email: support@ogxmy.com